An on-line puzzle story in twelve weekly instalments

• on-line
  Planetarium keeps track of the readers' solutions as answers are submitted and keeps a virtual finger on which instalment each reader is currently in. Unlike a book, you have to explore the illustration to get to the words (you generally have to click on something in the picture to get the text about it, and piece the story together yourself).
• puzzle
  Planetarium is a puzzle which itself depends on the answers to 36 smaller puzzles (that's 3 a week over 12 weeks). However, you don't need to solve, or even find, the puzzles in order to enjoy the story. And at the end, we'll tell you the answers anyway.
• story
  Planetarium is first and foremost a story, albeit illustrated and delivered in an unusual way. A curious story with something of an agenda, perhaps, but it is nonetheless a story which will appeal to people who like to read. One major UK internet provider told us that Planetarium has "too many words" — their subscribers' limit was reckoned to be, approximately, half a screen of text. That's probably true, so Planetarium is not for them. It's a story with words in it.
• in twelve weekly instalments
  As soon as you start, Planetarium begins for you: a new instalment released every week, counting from the time you began. It doesn't matter if you join in late, because it starts afresh for every reader. Planetarium was released on 9/9/99, and runs for ever.

No prize. Planetarium is first and foremost a storytelling project on the web, and we hope you join in because it's entertaining, not because you're motivated by some greedy Winner Ethic, heaven forbid. If you don't believe us, see the What's the catch? question.

Planetarium was released on 9/9/99 and twelve weeks later, these people had solved it (it takes twelve weeks to collect all the puzzles, you see). If we were in the USA, we'd call this the Planetarium Hall of Fame, or something. However, the Beholder Six Beasties project has this to say about Halls of Fame ...so you'll see we're unlikely to be having one of those.

No. It's nowhere near as demanding as most other puzzle stories that have a prize to hang on to. Some of the puzzles are easy — really easy — whilst others are rather tricky. But if you're really smart, you can have a strategy for getting round one or two incorrect solutions... ah, we've said too much already. Basically, it is solvable and to prove it several people solved it when it was first released. See also the answer to Are the puzzles easy or difficult?.

Don't forget, though, that this is primarily a storytelling project — so who cares if you can or can't solve it all?

There isn't a catch. This is a storytelling project on the web, and we have no commercial agenda. We're not going to collect your data so we can sell it to Junk-Mail-O-Matic companies, we're not going to trick you into paying for anything and there aren't even any subliminal .wav files whispering at you while you're reading the story. Really, you ought to be grateful.

In case you didn't know, the current climate on the web is that projects like this, which inevitably attract a certain group of — how shall we put it? — well-targeted individuals, are interesting to advertisers. We have decided not to entertain any sponsors, either with associated advertising or prize sponsorship, because, in fact, it's not a very nice thing to do to our readers. When did you last read a good book that had an advert on the top of every page? Advertising has become an intrusion, especially on the web.

Once in its history, when Planetarium had the support of possibly the most famous PR agency in the UK (we're not making this up), they negotiated a prize of... a year's supply of fizzy pop. Now perhaps you understand why we prefer to do things ourselves without the "support" of sponsors.

Having said that, some people do quietly go about the business of helping us get things done. In particular, credit is due to Andy and now the Baron, who have hosted this site for us with absolutely no fuss and a great deal of patience.

We need a way of knowing who you are when you visit, because Planetarium is released in weekly instalments, starting from when you first joined in. It's like this because Planetarium is about time, foresight and future and we can't let you jump right in ahead of yourself — it's part of the story, see?

We could do this using "cookies" exclusively, which would mean you need never really "log in", but then you'd be caught out if you ever tried to access it from a different machine from the one you started on... So a username and password is the best way to handle it. See the FAQ answer about email addresses. We don't mind if you don't tell us your email address, but if you do you'll be sent an automatic reminder if it looks like you haven't logged in for a while and might miss an instalment.

In addition to the measured, timely release of instalments, Planetarium also keeps track of your solutions as you go through the puzzles, and it's best for you if they are password protected.

Beholder on the web. A few years before Planetarium was released, we ran the on-line fable The Conscuspidor & the Grand Wizard of Many Things, the first on-line storytelling project of its kind (it's all there archived, so if you have lots of time to kill you could read that while waiting for the next Planetarium instalment, although the two stories are very different in style).

Since then, there have been a few other Beholder projects, two of which are published as books. See www.beholder.co.uk and have a look around.

There isn't a catch.

We do have other storytelling projects in the pipeline, and we hope we'll generate some interest from those on the strength of Planetarium. But we won't be cramming any of this down your throat. We don't need to try that hard. If you like what you see here, you'll keep an eye out for forthcoming Beholder projects, recommend us to your friends, and admire how basically nice and decent we surely are, without us having to convince you to do so.

No you can't! The riddles and puzzles are the clues. There are additional hints and clues in the text and in the pictures... if you know where and how to look, of course. Sometimes a hint or even part of the solution is concealed in a later part of Planetarium, so if you can't solve a puzzle right away, something might appear later on in the story that will help you.

There are twelve word-puzzles, twelve number-puzzles and twelve general puzzles in Planetarium, which total thirty-six solutions. These are the Minor Puzzles of Planetarium. The solutions to the Minor Puzzles themselves are keys to the Major Puzzle.

There are some very easy puzzles, and some difficult ones. If you find you have to do a lot of calculation or hard work to solve a problem, it might be that you have missed an easier way to solve it. But then again, it might not. The Major Puzzle itself is not necessarily the hardest part of Planetarium.

Some of the more mathematical puzzles in Planetarium are actually quite well-known — in one form or another — amongst the kind of mathematicians who study such things. Remember that at the end of Planetarium, we'll show you all the solutions anyway.

The solutions to all the Minor Puzzles form the key words and numbers that you need to solve the Major Puzzle. By the time you have accumulated all the solutions to the thirty-six Minor Puzzles, you should have worked out what the Major Puzzle is and the way to use the minor solutions to solve it. The Major Puzzle is not described explicitly anywhere within Planetarium.

Ah, good question. Towards the end, especially if you are trying to change one of your answers, you'll wish you'd remembered where you found them all. Memory is one of the things that the story is all about, after all. You have to find the puzzles for yourself. There are three minor puzzles in every part of Planetarium: one keyword, one keynumber and one "either-or" puzzle. They are not really hidden — you don't have to look very hard to find them — but you may have to click on the right characters or objects in the picture to get there.

Yes. Any time before your Table is frozen, you can re-submit any of the answers you have in your Table of Solutions. The only way to change any of the minor solutions is to go back to the place where you found the puzzle originally. Simply submit a new answer and it will overwrite the old one. You can also delete an answer by submitting a blank answer — although, of course, a blank answer is never the correct answer.

Yes. You can change any of your answers (see the previous question), and instead of typing a word or a number, just leave it blank (or choose undecided for an either-or puzzle). Typing 0 for a keynumber is the same as deleting it. Furthermore, if you have entered anything as part of your major solution, you will see an option underneath your Table of Solutions to reset it to be blank.

You don't need to do anything to submit your answers at the end, because you submit them as you go along. If you have finished, and think you have the correct solution in your Table, you'll have to wait agonizingly for your table to be frozen at the end of your twelfth week. Just make sure that your table of solutions is as complete as you can make it in time for that.

You can't be sure until the end (when we show you all the solutions). When you submit an answer, it is not checked until your Table is frozen. It's merely placed in your Table of Solutions, right or wrong. If you try to submit an answer that's too long, or contains invalid characters, Planetarium will warn you, but otherwise what you put in your Table is up to you.

However, note that plurals, negative numbers and fractions are examples of bad answers — in fact, we strongly recommend you look at the glossary definitions of keyword and keynumber if you are seriously trying to solve it. Especially the bit about no plurals.

Yes. When you finish Planetarium, regardless of whether you were trying to solve any of the puzzles or not, your Table of Solutions will be frozen and, for the thirteenth week, we will show you the complete set of Planetarium puzzle solutions — and their illustrated explanations. After that, your time here will have ended and your reader-name will expire. After your thirteenth week, you won't be able to log in any more (except by starting again, of course).

They do go into the right place. The answers to the minor puzzles don't necessarily go into the part of the Table of Solutions where you found the puzzles themselves.

There is no prize. Planetarium is first and foremost a storytelling project on the web, and we hope you join in because it's entertaining, not because you're motivated by some greedy Winner Ethic, heaven forbid.

When it started, there was a competition to be the first person to solve it, but that's been done now so you're too late. But you didn't miss out on a prize because there wasn't one.

The competition ended thirteen weeks after Planetarium opened for registration on 9/9/99.

But now it's begun, Planetarium will always be here. The story runs for twelve weeks — starting from the time you registered. There are twelve weekly parts to the story — and thereafter, the thirteenth week is for reading the solution, and then your reader-name will expire, and it's all over. Unless you register to do it all over again, of course...

Nothing at all. You don't have to solve any of the puzzles to enjoy the story. It's up to you how hard you want to work at solving them all before your thirteenth week, when you're shown the answers anyway.

Instalments are released weekly, counting from the moment you registered, give or take a few hours. It's just possible that you have other things to do in your life besides wait for this weekly event, so you might miss it. Planetarium provides two mechanisms to help you:

• RSS feed: there's an RSS feed (what's that?) available for your reader-name — subscribe to it from the welcome screen when you log in. Once you've done that, your RSS reader will let you know when the next instalment is available.
• Reminder email: if you provide an email address when you register, Planetarium will send an email when it looks like you might miss an instalment (that is, if you don't log in for over 10 days or thereabouts). Be aware that such automatic emails may be shot down by your anti-spam software (which, incidentally, is why we recommend the RSS feed instead). You can look out for them because they come from the beholder.co.uk domain and have the subject line Planetarium reminder.

Of course, you don't need to read an instalment the moment it is released . . . but if you're seriously attempting to solve the puzzles, the later you leave it (especially towards the end of the story) the less thinking time you'll have.

You can't follow the story in quite the same way as a normal story, because the narrative is divided between the various characters within it. Note, though, that you can enjoy the story without solving any of the puzzles. Similarly, a complete understanding of the events within the story is not necessary in order to solve the puzzles, although sometimes it may be helpful.

Yes it certainly is, although strictly speaking this in itself does not occur as one of the Minor Puzzles nor the Major one.

Planetarium releases instalments for you in weekly intervals, and if you don't visit regularly (once every week, ideally), your reader-name will be suspended and eventually deleted. This used to be especially strict and meant that if you were innocently unable to connect (hardware problems, or going on holiday), you'd find that you had to start again from the beginning. We have changed this so that now, if you miss a week or two, your reader-name is suspended — effectively Planetarium waits for you if it detects that you've missed an instalment by more than a couple of days. When you log in, you'll be told that your reader-name has been suspended, and you should follow the link to re-enter the story.

In fact the suspension lasts for about three weeks before your reader-name is actually deleted. If you know you'll be away for a couple of weeks and you want to be sure you won't lose your place in Planetarium, you should log in just before you go. If you return within three weeks, you should still be able to resume.

Note that technically we don't allow you to unsuspend a reader-name in the thirteenth instalment. Incidentally, Planetarium always behaved like this, but it didn't used to be possible to unsuspend your reader-name yourself.

You're connected to the biggest source of searchable information on the planet! It might be worth bearing this in mind when you are floundering with some of the puzzles, too. And we said we weren't going to give you any hints...

Yes there is (since April 2007) and it's a good way to be notified when new instalments are available. It's personalised (on your reader-name) so for this reason you only see the link when you log in.

If you want to subscribe and you missed it, just log out and log in again. Look for the  icon on the welcome page.

Rest assured, there are no really tiny details hidden in the pictures, so in general you won't be missing a clue. But on the other hand, you do need to be able to see what the pictures contain. We've tried to make the main image of each part big enough to fill an average screen without getting too big to download. Unfortunately, graphics do not reproduce equally well on all screens under different configurations, especially when displayed by a browser. Remember to check that the brightness and contrast controls on your monitor are suitably adjusted, and run your screen at a resolution which offers you the maximum number of colours.

The most common reasons for problems, in order of most to least likely:

• expiry — you didn't log in for over 10 days
• typing error due to nerves/excitement
• CAPS LOCK on but lowercase letters in password
• expiry — you've reached the end of your 13th week
• your browser isn't handling cookies
• ghastly system error at our end

If you have not logged in for over ten days or so, your reader-name will have been suspended. This is because Planetarium controls the release of instalments carefully, and you are discouraged from skipping instalments. If your reader-name is suspended, you'll be told when you try to log in — follow the link to unsuspend your reader-name. You'll be let back into the story roughly where you would have been if just a week had passed since your last visit. See the FAQ answer about going on holiday for more about this.

If you don't log in for a long time — around three weeks — your reader-name will be automatically deleted. Basically, reader-names are issued on the understanding that you will visit every week, and if you don't, your access is removed. You'll have to start again at the beginning.

Assuming that that is not the case...

If, after you log in, Planetarium tells you that you have not been identified, there are several things to check before asking us for help. Firstly, make sure you're spelling your username and your password correctly, and that includes UPPER and lower case — check that you haven't pressed CAPS LOCK on your keyboard by mistake.

It may be that you are using a browser which does not support the login mechanism we are using. All recent browsers support so-called "cookies", which Planetarium uses — but it is possible to switch this feature off. If you see the Welcome message after logging in but then get asked to log in again as soon as you try to enter Planetarium beyond part i, then you probably have disabled cookies somewhere in your browser's configuration. Look in the options/preferences settings of your browser and switch cookies back on if you want to take part in Planetarium!

If Planetarium encounters a system error while you're logged in (you should know if this happens because it will try to tell you), your session will be terminated and you should log in again. Similarly, you may be "timed out" — Planetarium will tell you if this has happened, and if you want to continue you can simply log in again.

Make sure you don't use a password that is easy to guess. Also, when you log in, Planetarium will recognize you for the rest of that session. This means that if there is a possibility of anyone else using the same browser after you, you should either click on one of the log out links at the bottom of the screen, or else close your browser. Either method effectively "logs you off" from our server. For your protection, Planetarium also times you out after an extended visit. You'll be asked to log in again — please tolerate this as we've tried to strike the right balance between security and inconvenience for you.

If you know that nobody else is going to be using your computer — you are at home, for example — then you don't really need to worry about logging out. You'll be timed out automatically when you have finished.

You need a browser which can display both .jpeg and .gif images (including animated GIFs), and which supports client-side maps and cookies.

The image to the right is an animated GIF, and should appear to be rotating. If it isn't, something is wrong. It's unusual but possible to switch animation off, but sometimes browsers simply get confused. Try quitting the browser and restarting it — that often does the trick.

It is a deliberate and compassionate aspect of Planetarium's design that there is no requirement to handle Java, Javascript, frames, nor to have any kind of plug-in.

Server-side maps were removed from the HTML in 2006. We don't think there are any browsers out there these days which benefit from this mechanism any more; if yours does, let us know.

Oh dear. This will be particularly upsetting if you have got as far as week 11 already. You have to try hard to remember it. The fact is we do not re-issue passwords. We can't tell you what it was even if we wanted to, because it was encrypted as soon as you registered. Consider remembering a secret word for thirteen weeks as part of the challenge which is Planetarium, if this helps.

Politely and promptly let us know, please. We will fix it as fast as we can so that nobody else gets snagged on it. If it's something inside the story, it might not be a mistake — please understand that if that is the case, we might politely refuse to get into a discussion about it since (a) it might qualify as getting "hints" which we've told everybody else we wouldn't give you, and (b) as a general rule we are always admirably, desperately busy.

So, if you think you have found a problem, or something seems awry with the server, let us know on cartoons@beholder.co.uk and we will look into it as soon as possible. We do appreciate your help, and of course if something has gone wrong it's more than likely that you have spotted it before we have.

If you just want to enjoy Planetarium, we don't need your email address. Just leave it blank. Everything will work fine. The only reason for providing an email address is so that Planetarium can send you a reminder email if it looks like you are about to miss an instalment. Actually, Planetarium has an RSS feed which is a better way of not missing an instalment than email reminders, so you should only give us your email address if you can't use the RSS feed.

If you do provide an email address, Planetarium only keeps it while your reader-name is active. Afterwards, it gets deleted.

We will never give or sell your email address to anyone else. If you thought we might, then you really haven't got the hang of what Beholder on the web is all about. Shame on you. You must have missed the What's the catch? question at the top of this FAQ.

If you are interested in knowing about other Beholder projects if and when they occur (for example, the current Beholder work-in-progress is projected to be complete some time in 2009), we suggest you bookmark the home page and keep an eye on announcements. We will not email you because we simply don't keep an email list, even if you wanted us to. However, there is currently a regularly-updated blog on the Fudebakudo site — since Fudebakudo is a Beholder project, then any major Beholder news will be mentioned there. There are RSS feeds on that blog, so you can keep an eye on what we're up to that way.

The xiii Forum is a rolling message board only accessible to Planetarium readers in their thirteenth week — that is, readers who have reached the end of the story. You can read messages from readers who have passed through already, exchange comments with those who have finished around the same time as you, or leave your thoughts for readers who will finish later. Because all reader-names expire at the end of the thirteenth week, you only have access to the xiii Forum for at most seven days.

You'll find links to the xiii Forum at the bottom of most pages in Planetarium.

Because that's the quaint way we spell it here. The text of Planetarium is in British English throughout (although strictly speaking puzzles could use other languages — mathematics, chemistry, even Latin if they feel like it). You're probably only concerned about this if you're trying to solve the puzzles, and we suggest you don't worry too much — when the puzzles were written, we took care not to penalise readers who speak American English. There are a few places where we've added a note to clarify a peculiarly British turn of phrase where this might help you understand a puzzle, but you almost certainly would have coped without it anyway.

Try looking in the Planetarium glossary.

If you mail your query to cartoons@beholder.co.uk, we'll sort it out for you as soon as possible. Don't ask for extra clues or answers for the puzzles because we won't give you any.